WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from the a different warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many warehouses and they will do everything they can to get you your order as fast as they can ! Due to the popularity of our offers, please allow an estimated 5-7 business days (After it is dispatched) for your order to arrive within India. Other countries can take an estimated 7-15 days due to distance traveling and customs.
If product are made to order or not in stock then it will take 3-5 days to make products or restock then after we will be able to dispatch.
Please note: that due to the extreme popularity of our offers and holiday season, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order if you are out of India. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country other than India. For further details of charges, please contact your local customs office.