FREE SHIPPING ON ALL ORDERS $89+

FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@thetribalswag.com


Q. Is shipping Free ?

Yes. FREE SHIPPING ON ALL ORDERS $89+ for India, United States, United kingdom, Canada, New Zealand, and Australia. 

 

Q. How long will it take to receive a tracking number?

It will take usually between 6-9 business days once it is dispatched. For countries other than mentioned above, kindly email us at info@thetribalswag.com to know shipping time and shipping charges. In holiday season it may take more days to deliver the parcel.

Dispatch time will vary from above time frame for products which are Made to order or Pre order products.

 

Q. Where can I place an order from ?

You can place the order from any country, we ship Worldwide (Except Indonesia).

 

Q. Will I receive a confirmation number when I place my order?

 Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 36 hours. In holiday season it may take up to 48 hour or more to send tracking detail to customers. Kindly support. 

 

Q. Who can I contact if I have a problem with my order?

All inquiries can be forwarded to info@thetribalswag.com

 

Q. How can I pay?

Payment Methods: 

  1.   UPI
  2.   PayPal
  3.   Google Pay
  4.   Net banking
  5.   Lazy pay- Buy now pay later (India)
  6.   Payment Wallets ( Paytm, Bhim, G Pay Tez, Jio Money, etc )
  7.   All Credit/ Debit Cards: American Express, Visa, Mastercard, Discover, Amex
  

Q. Is Checkout on this site safe and secure? 

You can be absolutely sure that all purchases here are safe and secure.

 

Q. Will I (the customer) have to pay customs?

For most countries you will not have to pay customs, but it depends on your country.